Live Without Limits
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Training managers how to coach
Managers are the lynch pin of your organisation - help them develop this critical human skill to take your business to the next level.
You don't always get to choose the managers in your organisation: some are there 'by accident', some recruited by others, some promoted through ability, some from graduate schemes... But, if your managers need a coaching skill set to do their jobs properly and you've not got the capacity or skills to train them in coaching yourself, then I can help: I provide research-proven, evidence-based, coaching skills training for managers, providing the skills, practice and support whilst they implement their new ways of working.
You need your managers to help deliver your business's vision
Managers have a huge influence within your business, but I regularly see Managers who are not transitioning from hands-on to hands-off so carry on doing the same operational stuff as they did before they were promoted, quashing their teams autonomy, personal growth, confidence and opportunities and end up overworked and burnt out.
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Nobody wins, a solution is desperately needed and I've seen time and again the benefits training managers how to coach their teams brings to the manager, their team and the organisation.
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I've seen managers grow in confidence when they've used coaching, having originally felt like:
- they cannot delegate to knowing that they can delegate and this allows them to do their job properly;
- they have to carry all the solutions in their heads because everyone comes to them for the answers to knowing they can ask questions instead and their team does the work;
- they have to do the all work because they're the only ones who can, to someone who knows how to let failure happen safely and embrace the huge benefit of personal growth;
- they can't talk to their teenagers at home, to being able to listen and have conversations that are less stressful so they come into work more rested;
- appraisal conversations achieve nothing, to being able to really listen to and then work with a team member to help them achieve their career ambitions;
- they are rubbish at their job because they can't cope with the workload to realising they can create headspace, get time back and do their job well...
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and the list goes on.
'Going through this process has opened my mind to it, so I would say my mind is constantly thinking now of coaching and how I can effectively use it’
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Gary, IT Manager
With an MA in Coaching and Mentoring Practice and a research-proven, real-world training package and follow-up to support their need for foundational coaching skill training (which trains your managers in the coaching skills they need to know, not giving them everything that a professional coach wants to know), I help you fully understand what you want (in the short and longer term) and then we come up with a plan to address the various stages for both your company and your managers. That way, the package works specifically for your business and your managers without it being burdensome, tick-box-like or something that gets forgotten when they walk out of the training room.
I'm asking because it's easy to think the only problem is
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'My managers are too operational' or 'I want to them to be trained in coaching skills'
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...and then think someone else can fill in the gaps.
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Because you know what you want and I know what you need and a successful project addresses both.
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So, we define the scope, agree goals and timescale, involve those with any existing experience within the organisation and then develop a pilot program, if that's appropriate (using the program that originated through my research into what managers need to know to be able to coach their teams for my Masters degree in Coaching and Mentoring Practice), gathering feedback and acting on it as we go. We also plan and roll-out follow-up activities to ensure the new skills start to embed, you get the real value from the training and the switch to a coaching culture within your business begins.
‘...Getting them to think about possible ways that they can self manage has the added benefits that they feel more comfortable and more confident in what they are doing’
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Simon, Logistics Manager
Having been in a corporate environment for 20 years, from an operational level up to a senior management level, receiving, designing and delivering workshops and training courses, your managers need to have effective coaching skills in their tool box, not to become professional coaches. So, I focus on training you in the relevant, practical tools that support your business need, not overloading to the point of overwhelm. And I can provide you with a support method for now and beyond, because coaching is not just a change in your manager's mindset, but a change in culture.
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Because when you begin with the end in mind, you'll have a trained group of managers who:
- are comfortable to ask not tell;
- develop their team to be autonomous;
- empower their team to make decisions;
- get comfortable creating a safe space to grow and fail;
- nurture their team to achieve their potential;
- get time back to do their jobs;
- have lower stress levels;
- create a real succession plan that will deliver promotable people and
- have lower recruitment costs because their teams are engaged and fulfilled whilst they bring your strategy to life.
'Those aha moments where finally, just through shutting up, I've got to the real issue...
I think it is about developing active listening, the increasing use of silence, the safe space you create...’
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Anne, Customer Service Manager